Privacy Policy

CricketTips.ai ("we", "us", "our") is an AI-powered cricket analytics and predictions platform. We operate the website at crickettips.ai.

For any privacy-related enquiries, contact us at: [email protected]

We collect the following categories of personal information:

• Account information — name, email address, and password when you register
• Usage data — pages visited, features used, time spent on site
• Device data — browser type, IP address, operating system
• Age verification — confirmation that you are 18 or older (stored locally on your device)
• Payment data — we do not process payments directly; subscription payments are handled by third-party providers
• Live match chat — if you choose to join the chat on a live match, we collect the display name and phone number you enter. Your phone number is stored securely on our servers, is never shown to other users or displayed in the chat, and is used only to contact you with the match updates and predictions you consented to. Your display name and the messages you post are visible to other participants in that match's chat.

We use your personal information to:

• Provide and improve our cricket analytics and prediction services
• Manage your account and subscription
• Send you match tips, alerts, and service-related communications (with your consent)
• Comply with legal obligations under POPIA and applicable law
• Detect and prevent fraud or abuse of our platform
• Display relevant affiliate offers from licensed bookmakers

We do not use your personal information for automated decision-making that produces legal or similarly significant effects without your knowledge.

CricketTips.ai displays affiliate links to betting operators licensed in your region — for example Bet365, William Hill, and Paddy Power for UK visitors (all licensed and regulated by the UK Gambling Commission), or 1xBet, Mostbet, and Melbet for other regions. The operators shown are determined automatically by your location. When you click these links:

• You are redirected to the third-party operator's website
• The third party may place cookies or tracking pixels on your device
• We receive a commission if you register and deposit — this does not affect your experience or the odds offered to you
• Each operator has their own Privacy Policy which governs how they use your data

We are not responsible for the privacy practices of third-party betting operators.

We use the following technologies on our website:

• Local storage — to remember your age verification and display preferences
• Session cookies — to maintain your login state
• Analytics cookies — to understand how visitors use our site (e.g. page views, session duration)
• Affiliate tracking — third-party cookies placed when you click affiliate links

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Your personal data is stored in a secure cloud database hosted by Neon (PostgreSQL), which uses industry-standard encryption at rest and in transit. We implement reasonable technical and organisational measures to protect your information from unauthorised access, loss, or disclosure.

While we take security seriously, no system is completely secure. In the event of a data breach that affects your rights, we will notify you as required by POPIA within a reasonable timeframe.

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymise your personal data within 30 days, unless we are required by law to retain it longer.

As a data subject, you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information ("right to be forgotten")
• Objection — object to the processing of your information for direct marketing
• Complaint — lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, email us at: [email protected]. We will respond within 30 days.

Information Regulator contact: [email protected] | +27 (0)10 023 5207

Our website is strictly for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal information, we will delete it immediately. If you believe a minor has registered, contact us at [email protected].

Your data may be processed by our service providers in countries outside South Africa. Where this occurs, we take steps to ensure that your information is protected to a standard consistent with POPIA.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page with a new "Last updated" date. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.

If you are located in India, we process your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), in addition to the rights described above.

• Lawful basis — consent: we process your personal data on the basis of the consent you give when you register, join a live match chat, or opt in to match updates. You may withdraw your consent at any time, and withdrawing it is as easy as giving it.
• Your rights: you may request access to a summary of the personal data we hold about you, request correction or completion of inaccurate or incomplete data, request erasure of your data, and nominate another individual to exercise these rights in the event of your death or incapacity.
• Phone numbers: any phone number you provide — for example, to join a live match chat or receive match updates — is collected only with your consent, used solely for the purpose you consented to, stored securely, and never displayed to other users.
• Grievances: to withdraw consent, request erasure, or raise a concern, contact our Grievance Officer at [email protected]. We will respond within the timelines required by the DPDP Act. If your concern is not resolved to your satisfaction, you may lodge a complaint with the Data Protection Board of India.

For any privacy concerns or requests: